Reinforcing my theory about a good engineering team being let down by a mediocre infrastructure and disinterested customer support, I spent a lifetime (an hour or so) trying to report the fault.
Except that it wasn't a fault, apparently, because the number I had was not allocated. It could not have worked ever so therefore wasn't a matter for the staff of the BT Customer Support Centre.
Instead I was prevailed upon to spend a further lifetime listening to a message telling me that 'due to circumstances beyond our control there will be a significant delay in answering your call'.
Perhaps someone's cut off all their phones.
Posted by frazerr at March 3, 2003 11:31 PM