March 03, 2003

Orange - the new Dixons?

Inspired by my technology acquisition advisor, I sped along to my local Orange shop ...

They told me they had one of these in stock so off I went into meat space, moist with excitement. Upon arriving at Orange in High Wycombe I was confronted by a huge queue of the public all wanting answers to dumb questions about tarrifs etc. - no-one actually wanted to buy anything and had clearly been placed there just to irritate me. It worked. So I went off to do some more mundane shopping.

Upon my return to a shop with no customers, just 4 bored looking 'assistants, I was accosted by someone who would be rejected as a Saturday person by Dixons for being too dilatory and feckless for the demands of selling blank tapes and batteries.

After confirming that they had a p800 in stock, she went through a lot of hopeless attempts to explain what a mobile phone is and the options available in Orange's talk plan, then failed to persuade to sign up for a 2 million hour, 6,000 texts per week variant.

Then she went upstairs to fetch the phone, my excitement levels increased and I was prepared to forgive them their policy of recruiting buffoons. All was well with the world. I would be able to email them a photo of my arse soon anyway.

Then she said they hadn't got one in stock, couldn't tell me when they would have and suggested that I ' ... call back every so often just to see if they had one ... '.

I was so disappointed I completely forgot to grace her with a suitably pithy comment.

Posted by frazerr at March 3, 2003 04:52 PM
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